Privacy Policy of Hay Baji — Your Data, Your Rights

1. Overview

This privacy policy applies to all services offered by hay baji through our website, mobile site, and the hay baji app. When you create an account, make a deposit, play a game, or simply browse our pages, certain information is collected. This policy tells you exactly what happens with that information at every step.

Hay baji operates as a data controller for the personal information we process. We are committed to handling your data in accordance with applicable data protection regulations. By using the hay baji platform, you acknowledge that you have read and understood this privacy policy and consent to the data practices described here.

2. Information We Collect

Hay baji collects different types of information depending on how you interact with our platform. Here is a clear breakdown of what we gather and when:

Data Type	When Collected	Examples
Identity Data	Registration	Full name, date of birth, nationality
Contact Data	Registration	Email address, phone number, address
Financial Data	Deposits & Withdrawals	Payment method details, transaction history
Technical Data	Every Visit	IP address, browser type, device info
Usage Data	Platform Activity	Games played, bet history, session duration
Verification Data	KYC Process	ID documents, proof of address, selfie

Hay baji only collects information that is necessary for providing our services, meeting legal obligations, and improving your experience on the platform. We do not collect data that has no clear purpose.

3. How We Use Your Data

Every piece of data hay baji collects serves a specific purpose. We do not use your information for anything beyond what is described below:

• To create and manage your hay baji account, verify your identity, and process your transactions securely.
• To provide you with access to games, bonuses, and promotional offers that are relevant to your activity on hay baji.
• To comply with legal and regulatory requirements, including anti-money laundering checks and responsible gaming obligations.
• To detect and prevent fraud, unauthorised access, and other security threats to the hay baji platform.
• To improve our services by analysing how players use the hay baji platform, identifying technical issues, and optimising the user experience.
• To communicate with you about your account, including transaction confirmations, security alerts, and customer support responses.
• To send you marketing communications about hay baji promotions, but only if you have opted in to receive them. You can opt out at any time.

4. Cookies and Tracking Technologies

Hay baji uses cookies and similar tracking technologies to make the platform work properly and to understand how visitors use our site. Cookies are small text files stored on your device when you visit hay baji. Here is what we use and why:

• Essential cookies are required for basic platform functionality on hay baji. Without them, you cannot log in, place bets, or navigate the site properly. These cannot be disabled.
• Performance cookies help hay baji understand which pages are visited most often, how long sessions last, and where users encounter errors. This data is aggregated and anonymous.
• Functional cookies remember your preferences on hay baji, such as language settings, display preferences, and recently played games.

You can manage cookie preferences through your browser settings. However, disabling essential cookies may prevent you from using certain features of the hay baji platform. We do not use cookies to track your activity on other websites.

5. Data Sharing and Third Parties

Hay baji does not sell your personal data to anyone. Period. However, there are limited circumstances where we share certain information with trusted third parties:

• Payment processors who handle your deposits and withdrawals on hay baji. They receive only the financial data necessary to complete your transactions.
• Identity verification providers who help hay baji confirm your identity during the KYC process. They receive your ID documents and return a verification result.
• Regulatory authorities and law enforcement agencies when hay baji is legally required to disclose information, such as in response to a court order or regulatory investigation.
• Game providers who supply the casino games on hay baji. They may receive anonymised gameplay data for the purpose of game integrity and fair play monitoring.

All third parties that process data on behalf of hay baji are bound by strict data processing agreements. They are only permitted to use your data for the specific purpose for which it was shared and must maintain appropriate security measures.

6. How We Protect Your Data

Data security is a top priority at hay baji. We employ multiple layers of protection to keep your personal and financial information safe:

• All data transmitted between your device and the hay baji servers is encrypted using 256-bit SSL/TLS encryption, the same standard used by major banks.
• Sensitive data such as passwords are stored using one-way hashing algorithms. Even hay baji staff cannot see your actual password.
• Our servers are hosted in secure data centres with physical access controls, redundant power supplies, and 24/7 monitoring.
• Hay baji conducts regular security audits and penetration testing to identify and fix vulnerabilities before they can be exploited.
• Access to personal data within hay baji is restricted to authorised personnel on a need-to-know basis. All access is logged and monitored.

7. Data Retention

Hay baji retains your personal data only for as long as necessary to fulfil the purposes for which it was collected. Account data is kept for the duration of your active relationship with hay baji plus a minimum of 5 years after account closure, as required by anti-money laundering regulations. Transaction records are retained for 7 years. If you request account deletion, hay baji will remove all data that is not required to be kept by law within 30 days of your request.

8. Your Rights

As a hay baji user, you have the following rights regarding your personal data:

• Right to access: You can request a copy of all personal data hay baji holds about you at any time.
• Right to correction: If any of your data is inaccurate or incomplete, you can ask hay baji to correct it.
• Right to deletion: You can request that hay baji delete your personal data, subject to legal retention requirements.
• Right to restrict processing: You can ask hay baji to limit how we use your data in certain circumstances.
• Right to data portability: You can request your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time through your hay baji account settings or by contacting support.

To exercise any of these rights, contact the hay baji support team at [email protected]. We will respond to all legitimate requests within 30 days.

9. Protection of Minors

Hay baji does not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent minors from creating accounts. If hay baji discovers that we have inadvertently collected data from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on hay baji, please contact us right away.

10. Changes to This Privacy Policy

Hay baji may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the "Last Updated" date at the top of this page will be revised. For significant changes that affect how we process your data, hay baji will notify you via email or through an in-platform notification before the changes take effect.

11. Contact Us

If you have any questions, concerns, or requests related to this privacy policy or how hay baji handles your data, please reach out to our dedicated privacy team at [email protected]. We are committed to addressing your concerns promptly and transparently.